en

Network oversight

Digital signage screen monitoring

Device status helps identify a problem and direct the next check to the right location.

See device availability in one dashboard

Publishing content is only part of running a display network. You also need to know whether devices are available. Signivo provides status information, monitoring and remote configuration to help oversee screens spread across branches.

When assessing a situation, compare location, last activity and expected working hours. A device disconnected after closing needs a different response from a screen that becomes unavailable during business hours.

Preparing the configuration of digital signage devices

Status does not replace checking the picture

Player connectivity and the physical picture on a television are separate parts of the installation. When investigating, check power, the selected HDMI input, the network connection and assigned content in sequence. A short local checklist can help staff determine where the problem occurs.

Agree on a process for interruptions

Assign a network owner and decide when statuses are reviewed. For important screens, name someone on site who can help. During the pilot, disconnect the internet and turn off the display to learn how to distinguish those situations. Match remote actions to your hardware and plan rather than assuming every fault can be fixed from a dashboard.

A screen-checking procedure

  • Clear device names and locations.
  • Known display working hours.
  • An owner responsible for reviewing statuses.
  • A local contact for checking power and HDMI.
  • A test of behavior during connection loss.

FAQ

Questions about this solution

Does online status guarantee that the screen shows a picture?
Device status describes its availability. Television power, the selected input and the physical video connection need separate checks in your procedure.
What should I check when a device is offline?
Start with site opening hours, player power and internet access, then check connections and configuration. Previously downloaded materials may continue playing during a temporary network interruption.

Related topics

Remote screen management

Manage screen content in your browser. Learn how to organize locations, assign ownership and publish campaigns across a Signivo display network.

Explore all topics: Digital signage system features →

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